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Shipping

Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment. Orders are dispatched Monday to Friday, except for national public holidays. Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.

 

Shipping Rates

KLANG VALLEY

PENINSULA MALAYSIA

EAST MALAYSIA

FREE standard delivery 

*on orders over RM150


Ship within 2-4 working days* 


Otherwise Shipping Fees will be charged depending on size and weight of package

FREE standard delivery 

*on orders over RM150


Ship within 2-4 working days*


Otherwise Shipping Fees will be charged depending on size and weight of package

Shipping Fees will be charged 


Ship within 3-5 working days*


Depends on size and weight of package

*working days include Monday - Friday, excluding public holidays.

 

Courier Services

OneShip: All-in-One Shipping Solution for Big and Small Businesses!

We partner with DHL eCommerce Express, Pos Laju and Ninjavan for West Malaysia (Peninsular); and East Malaysia (Sabah & Sarawak) to ship your packages. You'll receive a shipping confirmation e-mail that will confirm a consignment note & live tracking. You may notice the tracking status might have not updated or slightly delayed. That's because the most couriers will only update tracking status on the next processing day.

 

Ensuring an On-Time Delivery

Please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule. You can also specify a different delivery address while ordering and have your order delivered to your workplace or to your friends.

 

Delivery

Please note that time-scales for delivery and delivery charges will vary depending on the availability of the items ordered, and your address. Please allow for extra time for deliveries to outside of the Kuala Lumpur metro area. We cannot accept orders from or deliver to addresses outside Malaysia. Please ensure that you have provided complete delivery address.

 

If no one is available at your address to take delivery, our delivery partner will make a maximum of two delivery attempts before returning the order to us, in which case, we reserve the right to consider that you have rejected delivery and that the order is therefore cancelled. In the event of cancellation of the order for non-delivery, kindly contact us within 2 weeks, or else your order will be refunded.

 

Delivery of an order shall be completed when we deliver the item(s) to the address you gave us when placing your order. You own the item(s) once we have received payment in full from you in respect of such item(s) - unless and until the order is cancelled, in which case ownership of the item(s) reverts to us on our refund to you in respect of the cancelled item(s). The item(s) will be your responsibility from the completion of delivery of such item(s).

 

Incorrect address / Invalid address

If our delivery tracking system trace your address was incorrect postcode key-in, we have the right to change your delivery mode. Please enter with cautions the address to reduce time for delivery team make an arrangement for us to provide the fast delivery for you. 

 

Paper Product 

Shipping of Photocopy Papers are limited to Klang Valley areas only.